Thank you for visiting and shopping at Roovibe.
Following are the terms and conditions that constitutes our shipping policy
Shipping Processing Time
All orders are processed within 24 - 72 hours during business days (Delays of 1 - 2 days due to unforeseen circumstances). Do note that no orders will be shipped or delivered during weekends (Saturday & Sunday) and public holidays.
Shipping and Delivery Estimates
For (Singapore) 5 - 7 Day Free Shipping
For all orders you'll be receiving from our private courier partner that we engaged for delivery (5-7 working days after your order has been processed).
For residential areas orders the private courier partner has been requested to leave your order at the doorstep of your indicated address of delivery with a photo evidence of delivery, please notify someone to at home to collect your order.
All delivery estimates provided above are to be used as a general guideline, you can expect your delivery within the above timeframe (but there may be unexpected delays due to unforeseen circumstances beyond our reasonable control after handling the package over to third-part courier partners).
Delivery might be delayed due to occasions like Christmas, Black Friday and weeks building towards them. PLEASE NOTE OF THIS WHEN ORDERING DURING THESE OCCASIONS.
We will not be liable for incorrect or incomplete address provided by the customers and/or failed receiving attempts(UP TO 3) from the courier. Order may be subjected to top-up for re-delivery of SGD5 or above for Singapore.
We reserve the right to change or update our shipping policies and procedures at any time without notification.
We seek your kind understanding and feel free to contact us at firstname.lastname@example.org.